Knowledge Base

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Article title Date posted
Count the Total Number of Incoming Emails Per Day in Outlook 8/14/15
How many emails do you think you receive per day? 100? 200? Curious to know exactly how many emails you are receiving each day ... Well find out using this little tip! 1. In Outlook, right-click the Search Folders under the email account that you want to count the total incoming emails per day. Then click the New Search Folder. New Search Folder in Outlook 2. In the New Search Folder dialog, scroll down to the bottom and then click Create a custom Search Folder under Custom. Then click Choose button. Create a custom Search Folder in Outlook 3. When the Custom Search Folder dialog pops up, Name it and then click the Criteria button. Custom Search Folder 4. In the Search Folder Criteria dialog, under Messages tab, separately select received and Today from the Time drop-down list. Then click OK. Search Folder Criteria 5. When it returns to the Custom Search Folder dialog, click the Browse button. Custom Search Folder 6. In the Select Folder(s) dialog, select the folder you want to count the total emails per day, and uncheck the Search subfolders box. Then click OK button. Select Folder(s) 7. The click OK twice in the following two dialogs. 8. Right-click the new search folder you have just created, then select Properties from the right-click menu. Properties from the right-click menu 9. In the following dialog, check Show total numbers of items box, and then click OK. Total emails per day Properties Now copies of the incoming email messages will be saved to this search folder per day. When a new day comes, the search folder will automatically remove all the old messages and start counting the new days email messages. knowledgeBase-EmailCountDaily-9
Add a Date Picker to your Word Document 1/21/15
To add a Date Picker (a clickable calendar) to your document, from the Developer tab, click the Date Picker Content Control in the Controls group. If the Developer tab is not displayed in the Ribbon, turn it on by clicking File, Options, Customize Ribbon, then click the check box labeled Developer in the right pane. Add a Date Picker in Word
How to Set Advanced Document Properties in Word 8/14/15
Microsoft Word allows a user to store several types of advanced properties related to your document. Some of these properties are displayed on the "Info" screen and you can change these properties. How to Set Advanced Document Properties in Word Microsoft Office 2013 was used in this demonstration. To access the dialog box that allows you to change the properties for the currently open document, click the “File” tab. File tab By default, the “Info” screen should display. If not, click “Info” at the top of the list of items on the left. Info screen On the right side of the “Info” screen, click “Properties” and select “Advanced Properties” from the drop-down list. Advanced Properties A dialog box displays with the file name (without the file extension) on the title bar, showing you information about your document. To access the properties you can change, click the “Summary” tab. Advanced Properties dialog box Enter properties on the “Summary” tab such as “Title,” “Author,” “Company,” and “Keywords.” Keywords are also called tags and can be used to categorize and find your document more easily. Advanced Properties Summary tab You are returned to the “Info” screen and the advanced properties you entered display. The keywords you entered are displayed as “Tags.” Tags You can also display and change the advanced properties in a “Document Information Panel” above the document. To show the panel, click “Properties” on the “Info” screen and select “Show Document Panel.” Show Document Panel You are automatically returned to your document where the “Document Information Panel” displays below the ribbon. For each property, there’s an edit box displaying the current value for the property and allowing you to change the values. You can also use the “Document Properties” button on the panel to access the properties dialog you can also use to edit the properties and view other information.Document Properties button To close the panel, click the “X” button in the upper-right corner of the panel. knowledgeBase-DocumentProperties-10 Tip courtesy of How-To Geek.
Create AutoText for Frequent Responses in Outlook 7/21/15
  1. Find the "model text" that you want to use as the AutoText entry and copy it into your Windows clipboard (CTRL+C) (this could be a frequent paragraph or short phrase that you type often in numerous responses. Draft a new email and paste it into the body of the new email. Format it and clean it up to the format you want it in (bullets, numbered, paragraphs, etc). We suggest removing any client names to make it generic.
  2. Select the text and then select Insert > Quick Parts > AutoText > Save Selection to AutoText to AutoText GalleryAutoText in Outlook
  3. Give it a name (nickname) with at least 4 characters.
  4. To use the AutoText entry, simply place your cursor in the body of the email (in the desired location), and then type the first 4 characters of the AutoText name. You will see a pop-up preview of your entry. If you want to insert it, simply hit your Enter key. Another way to insert it is to select Insert > Quick Parts > AutoText > and then select the AutoText entry from the preview gallery.AutoText entry in Outlook
Backspace VS Delete Keys 9/17/13
On your keyboard, there's a difference between the Backspace and Del keys. Press Backspace to delete the typed character to the left of the blinking insertion-point cursor, as usual. Pressing Del, however, removes the character to its right.
New Tool - Record Steps to Reproduce a Problem 1/5/15
HELP US TO HELP YOU with this slick TOOL TIP! Ever had a technical issue that you wish you could record so your IT Helpdesk can witness what you keep seeing? You can with the "Record Steps to Reproduce a Problem" feature available in Windows 7. This nifty tool goes beyond a simple screenshot and actually records the onscreen actions to help the IT department diagnose the issue. Here's how to use the feature:
  1. Using the SEARCH feature in Windows 7 (available from the START Windows button in the bottom left corner of your screen), type in: Record Steps to Reproduce a Problem Search feature in Windows 7
  2. Click the link that displays will launch the application and put the control panel windows on your screen (see the screenshot below).Problem Steps Recorder
  3. Click Start Record and then click through the process to recreate the error you are having.
  4. When finished, hit Stop Record and a Save As window will pop open.
  5. Save the file (MHTML format i.e. web page format) and then send the recording as an email attachment to your IT Helpdesk.
Lock Windows Quickly 9/19/14
Press the Windows Logo key + L to lock Windows quicklyIt's always a good idea to lock your computer before your step away. Going to lunch? Into a meeting? To the restroom? To lock Windows quickly, simply press the Windows Logo key (the flag) + L. Locking your computer should become a habit, at the office and especially in public locations like a cafe or restaurant.
Delete one full word at a time 5/25/14
In most Windows programs and Microsoft Office programs, by moving the cursor at the end of the word you want to delete, pressing and holding down the CTRL key, and then pressing the backspace key, you will delete an entire word in minimal time.
Use Google to track flights and shipped packages 3/18/14
Enter the airline and flight number (i.e. Delta 546) to display the status of an airline flight and the arrival time. AND ... If you type in a UPS, FedEx or USPS tracking number in the Google search bar, it can track a package for you! Thanks Google!
Windows Calculator Modes 11/10/15
Need a different type of desktop calculator for your work? Below are keyboard shortcuts to get to four different calculator modes. Press ALT + 1 to switch to Standard mode Press ALT + 2 to switch to Scientific mode Press ALT + 3 to switch to Programmer mode Press ALT + 4 to switch to Statistics mode

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