I am a brand new IW employee and this was my very first VPSG ticket. Process was straightforward, and I greatly appreciated the ongoing status notes.
Also, tech was VERY supportive, patient, and friendly during the entire process. Great customer service!

- Bridget, Interfaith Works

Amazing experience. I decided to work from home but couldn’t access our VPN. It was critical that I had access today. Drew called me and took care of it so quickly!

- Bethany, Bluewater Development Corporation

VPSG is always quick to address and correct any of our requests/issues we may be having.

- Richard, City of Fruitland

Drew, the IT tech did a wonderful job. He was nice, professional, and fixed the issue quickly. He has excellent customer service skills.

- Jordana, Sanabria & Associates

As usual, Vantage pulled through again with speed and accuracy. You are the best!

- Gigi, Borger Management

Please, just keep doing exactly what you are already doing. Great job! Thank you very much!

- Dena, Wiener & Garg LLC

KIRK IS INCREDIBLE!!! He found a folder that was misplaced. We were all on the edge of our seats trying to locate this missing and Kirk came out on top by not giving up! He is amazing and honestly saved all of us.

- Channon Sicard, Leadership Montgomery

Your team did a great job in helping us transition both websites to the new design.

- Cindy Rivarde, Rockville Economic Development (REDI)

Lawrence was so helpful and friendly, answered all of our questions, and went above and beyond.

- Liz Krueger, Interfaith Works

Sean quickly diagnosed the problem and fixed it immediately. I am grateful!

- Kenneth Boyack, Paulist Evangelization Ministries

So very happy with the service from VPSG. They get you back in business promptly.

- Scott Burdette, Parsell Funeral Homes

John was personable, attentive and helpful. He was able to solve the issue quickly.

- Kathy Shubert, Gillis Gilkerson

Great customer service. Shared helpful tips and information as well as answered any questions I had. Completed everything on the ticket and more.

- Shaina Dove Ali, Interfaith Works

Sean went above and beyond making sure he solved problems we didn’t even know existed as well as the problems we were planning to resolve. He was efficient and very professional!

- Marlene Rinnier, Rinnier Family of Companies
Salisbury, MD

Jeremy, is always on point on how to add or fix any issues with my computer. He’s very kind, and patient getting things done.

- Sally Moroney, Budow & Noble

Lawrence did a great job configuring the 9 laptops, remotely getting people’s log in info, and having it ready for pick up. BTW – all during COVID, your whole team has been amazing. We appreciate the support!

- Cindy Stewart, Rockville Economic Development (REDI)

As always, Vantage Point never fails to deliver. John was on point on determining and solving the problem almost immediately. With this type of swift service, I can complete my job effortlessly.

- Gigi Lomac, Borger Management
Washington, DC

Doug is wonderful to work with, he is patient and thorough. He follows up to make sure everything is working to our satisfaction before he closes out a ticket.

- Mary McCusker, Hope Connections for Cancer Support
Bethesda, MD

Scott has been instrumental in keeping me up-to-date on what we need to do to stay PCI compliant. He’s been a real time-saver in directing me where I need to go to make updates, conversions, etc.

- Crystal Croll, Bluewater Development Corporation
Ocean City, MD

Anna was quick to respond and provide the information we were in need of. Thank you!

- Beth Barris, Marshall Hotels & Resorts
Salisbury, MD

Jeremy works magic! I was unable to open any programs and therefore unable to get my work done. Once again, he came to the rescue and identified the problems and fixed them promptly so I’m back in business. He’s the best!

- Kaylene Green, Flagship Government Affairs
Alexandria, VA

Lawrence is always pleasant to work. Was able to fix issue very quickly.

- Delores Delouney, Budow & Noble
Rockville, MD

Sean is a ROCK STAR, no matter what I request of him, he makes it a priority and always ensures I am satisfied. I nominated him for the ROCK STAR HALL OF FAME

- Randy Griffin, Marshall Hotels & Resorts
Salisbury, MD

VPSG did a great job in diagnosing and fixing the problem. It involved checking on things throughout the day. I appreciate it!

- Cindy Stewart, Rockville Economic Development (REDI)
Rockville, MD

Excellent customer service and completed work by Stephen. We appreciate you here at Fort Stanton.

- LaTonya Fleming, Horning Brothers
Washington, DC

VPSG is always friendly and prompt. Thanks to the entire team for all they do!

- Jessica Mimms, Big Brothers Big Sisters of the Eastern Shore
Salisbury, MD

Kirk did a great job today, calling me on Saturday!! I was very grateful!

- Christy Baer, Bluewater Development Corporation
Ocean City, MD

Sean was great in getting this fixed very quickly. Had a grant proposal to finish and it was important to have remote connection. Done!!

- Cathie Thomas, United Way of the LES
Salisbury, Maryland

Kirk performed excellent troubleshooting and solved the issue.

- John Lynch, Flagship Government Affairs
Alexandria, VA

A highly experienced tech who can get the job correct the first time raised my satisfaction level to an outstanding experience.

- LaVonne, Horning Brothers
Washington, DC

Response was quick, to the point and fixed the issue.

- Keith Parsell, Parsell Funeral Homes
Lewes, DE

Sean is awesome, he takes care of my problems, double checks to make sure everything is working property and gives me any instructions I need to follow. Great Guy

- Randy Griffin, Marshall Hotels & Resorts
Salisbury, MD

Ben is amazing as always. Always so helpful and kind and can really brighten your day! Way to go Ben

- Paula Aulestia, Interfaith Works
Rockville, MD

Everyone is so helpful – no matter what the problem is. So relieved to have them available at any time. Response is immediate. Thank You!

- Carol Cole, Bluewater Management Group
Norfolk, VA

Warren is very responsive. He worked around my work needs and can explain things so that I have a clue about what he’s doing. It doesn’t take him forever to fix something. We very much appreciate the work he’s done at FPD.

- Cindy Noble, City of Fruitland
Fruitland, MD

As always Sean rocked it, thanks for the quick response and quick fix.

- Janann Tallent, Marshall Hotels & Resorts
Salisbury, MD

My issue was handled quickly and correctly- can’t beat that!

- Stacy Kraft, Borger Management
Washingon, DC

John is awesome…..he was very responsive and took care of my issue with very little PC downtime. Thank you!!

- Pat Walls, Marshall Hotels & Resorts
Salisbury, MD

VPSG always does a great job in responding to our technology requests. They are very quick to assess the problem and fix promptly.

- Carol Ippolito, Leadership Montgomery
Rockville, MD

Jessica was amazing in her work, very timely and super responsive!

- Angela Lookabill, Rinnier Family of Companies
Salisbury, MD

Service was impeccable and fixed the problem promptly. Continue to be very impressed with the over the top customer service of Vantage Point Solutions.

- Kathleen Momme, United Way of the Lower Eastern Shore
Salisbury, MD

Very prompt, as usual!

- Leslie, The Country House, Inc.
Salisbury, MD

The service I received was excellent. Sean followed up with me at the agreed upon date/time, since I was not available initially, and successfully completed my request for assistance without any difficulties.

- Allan Armstrong, Ideal Electric Supply
Washington, DC

John did a great job and acted quickly. Thanks.

- Scott McMahon, Marshall Hotels & Resorts
Salisbury, MD

Response time was great. Completion of task was quick and efficient.

- Cora Williams, Ideal Electric Supply
Washington, DC

Responded quickly to my problem, and when I could not re-set the monitor, the technician came out and fixed it quickly. All representatives of the company are very friendly and patient.

- Sandy Derickson, Marshall Hotels & Resorts
Salisbury, MD

Great response time and took the time to close out a pending ticket for the user that was not requested in the initial request!

- Andrea Shaw, Rinnier Family of Companies
Salisbury, MD

John Rhodes was very kind as he installed the upgrades needed for my laptop.

- Frank Desiano, Paulist Evangelization Ministries
Washington, DC

It was completed and resolved without having to ship laptop out for repair.

- Meredith Moyer, The McConnell Group Inc.
Rockville, MD

Sean was very professional and took the time to find out the problem and solve it for me.

- Debbie Etter, National Grocers Association
Arlington, VA

This was not an easy fix because Sean had to coordinate with Intuit to fix my problem. He followed up daily and kept me abreast of the status all along the way. He was great!

- Cary Sove, Allen Memorial Baptist Church
Salisbury, MD

My issue was handled immediately and professionally. They also showed me how to handle resolving the issue in the event I see a bundled PDF in the future.

- Meredith Moyer, The McConnell Group, Inc.
Rockville, MD

Quick responses to concerns. Additional research for problem with great feedback. Thanks

- Melissa Hampton, ASAPR, Inc.
Salisbury, MD

Someone came onsite quickly to fix the computer – it was an issue that we definitely couldn’t have handled on our own and VPSG was very helpful.

- Nicole Abresch, Sperry Van Ness – MCRE
Salisbury, MD

This was handled perfectly. Made the call at exactly the time scheduled and handled all matters professionally.

- Dalbert Ginsberg, Ginsberg Helfer & Boyd
Washington, DC

I feel great because the excellent customer service skill, smoothly communication channels, and professional work skill that you provided. 100% core with the satisfaction of your service.

- Interfaith Works
Rockville, MD

You all are a top-notch, professional, extremely responsive-to-our-needs kinda company. It doesn’t get any better than VPSG!

- Julie Lowe, Talbot Interfaith Shelter
Easton, MD

I can’t say enough good things about the prompt, courteous, pleasant manner that Jessica had in working with us on what must have seemed to her to be an endless barrage of requests and “please help us” emails. We also had the opportunity to work with Anna some this year and found her to be equally helpful. I know you can appreciate that as a mostly all-volunteer organization (one paid, part-time staff person) the Talbot Interfaith Shelter can only survive an event like this because of the spectacular work of folks like you. You have every right to be very proud of your company and fine staff.

- Mark Williams, Talbot Interfaith Shelter
Easton, MD

Just a quick note to thank you both for all the work you do for us. As a micro business owner, IT is one of the most overwhelming items on my to-do list (second only to finance) and knowing you guys are there to help really makes it a much more comfortable aspect of my job. Simply said, you guys rock.

- ASAPR, Inc.
Salisbury, MD